Cookie Policy

Effective Date: 8 July 2026
Review Date: July 2027

1. Introduction

Rock & Root Properties ("we", "our", or "us") uses cookies and similar technologies on our website to provide a secure, reliable and user-friendly online experience.

This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.

This policy should be read alongside our Privacy Notice, which explains how we collect, use and protect your personal information.

We comply with the requirements of the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

2. What Are Cookies?

Cookies are small text files stored on your computer, tablet or mobile device when you visit a website.

They allow websites to recognise your device, remember your preferences, improve functionality and understand how visitors use the website.

Cookies do not give us access to personal files stored on your device and cannot install software.

3. How We Use Cookies

Rock & Root Properties uses cookies to:

Ensure our website operates correctly.
Maintain website security.
Provide access to secure areas such as the Tenant Hub.
Remember visitor preferences.
Understand how visitors interact with our website.
Improve website performance and user experience.
Measure the effectiveness of marketing activities where applicable.

4. Cookies Used on Our Website

Our website is hosted using the Wix platform. Wix may place certain cookies automatically to ensure the website operates securely and effectively.

The cookies used on our website fall into the following categories:

Strictly Necessary Cookies

These cookies are essential for the website to function.

They may be used for:

Website security.
Fraud prevention.
Page navigation.
Form submissions.
Maintaining secure sessions.
Tenant Hub account functionality.
Remembering cookie consent preferences.

These cookies cannot be disabled because the website may not function correctly without them.

Consent required: No.

Functional Cookies

Functional cookies allow the website to remember choices you make and improve your experience.

Examples may include:

Remembering preferences.
Improving website usability.
Supporting enhanced website features.

Consent required: Yes, where applicable.

Analytics Cookies

Where enabled and where you provide consent, we may use analytics services to understand how visitors use our website.

These cookies may help us understand:

Which pages receive the most visits.
How users navigate the website.
How long visitors spend on pages.
How we can improve our website.

Examples may include:

Wix Analytics.
Google Analytics (if enabled).

Analytics cookies do not allow us to personally identify individual visitors.

Consent required: Yes.

Marketing Cookies

Where used, marketing cookies help us understand the effectiveness of advertising campaigns and may allow relevant advertising to be displayed.

These may include services such as:

Google Ads.
Meta advertising tools.
Other marketing platforms.

These cookies are only used where you have provided consent.

Consent required: Yes.

5. Tenant Hub Cookies

If you register for or access the Rock & Root Properties Tenant Hub, essential cookies may be used to:

Keep you securely logged in.
Maintain your session.
Protect your account.
Prevent unauthorised access.
Improve security.

Tenant Hub cookies are necessary to provide the service and cannot be disabled while using the portal.

6. Third-Party Cookies

Some features on our website may use third-party services which place their own cookies.

These may include:

Website analytics providers.
Mapping services.
Embedded media providers.
Security providers.
Marketing platforms.

These third parties have their own privacy and cookie policies, and we recommend reviewing them for further information.

7. Managing Your Cookie Preferences

When you first visit our website, you will be given the option to manage your cookie preferences.

You can choose to:

Accept all cookies.
Reject non-essential cookies.
Select which categories of cookies you allow.

You can change or withdraw your consent at any time by selecting the Cookie Settings option available on our website.

8. Browser Settings

You can also manage cookies through your internet browser.

Most browsers allow you to:

View stored cookies.
Delete cookies.
Block cookies.
Receive warnings before cookies are stored.

Please note that blocking essential cookies may affect website functionality, including access to certain online features.

9. How Long Cookies Remain on Your Device

Some cookies are temporary and expire when you close your browser ("session cookies").

Others remain on your device for a longer period ("persistent cookies") until they expire or are manually deleted.

Cookie durations vary depending on their purpose and the provider that sets them.

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

Changes to our website.
New website functionality.
Changes in legal requirements.
Updates to third-party services.

The latest version will always be available on our website.

11. Contact Us

If you have any questions about our use of cookies, please contact:

Rock & Root Properties

Email: Info@rockandrootproperties.com

Telephone: 07368355648

Registered Office: 10B Sawley Park, Nottingham Road, Derby, DE21 6AS

12. Cookies Currently Used

The exact cookies used on our website may change depending on the features and services enabled.

Cookie CategoryPurposeConsent Required

EssentialWebsite operation, security, forms, Tenant Hub access and cookie preferencesNo

FunctionalRemembering preferences and improving user experienceYes (where applicable)

AnalyticsUnderstanding website visitors and improving performanceYes

MarketingMeasuring campaigns and providing relevant advertisingYes

Third PartySupporting embedded services and external featuresYes (unless essential)

Rock & Root Properties regularly reviews cookies used on its website to ensure they remain appropriate and compliant with UK data protection legislation.